Payment Guide

At Zaralivia, we aim to make purchasing indoor and outdoor furniture simple and convenient. This page explains our available payment methods, payment procedures, and how to get help with payment issues.

The payment methods available for your order are those displayed at checkout.

1. Accepted Payment Methods

Depending on our active payment processing configuration, available card brands may include:

  • Visa
  • Mastercard
  • American Express
  • JCB
  • Discover
  • Diners Club

Not all card brands or transactions may be supported. Please check the payment options displayed at checkout before placing your order. Payment approval is subject to the card issuer and payment provider.

2. How to Pay

To complete your purchase:

  1. Add your selected furniture to your shopping cart.
  2. Proceed to checkout and enter the required order and delivery information.
  3. Select an available payment method.
  4. Enter the requested payment information through the checkout page.
  5. Review your items, shipping details, applicable taxes, fees, discounts, and final order total.
  6. Submit your order and follow any on-screen payment instructions.

Please ensure your information is accurate. Payment authorization or order verification may be required before processing is complete.

3. Payment Authorization and Confirmation

Your card issuer or payment provider may need to authorize your transaction before payment is completed. An order confirmation does not necessarily mean that all payment processing steps have been finalized.

If your payment status is unclear, check your order details and payment account before placing the same order again. This can help avoid duplicate orders or charges.

Payment posting times vary by payment method and financial institution.

4. Payment Security

Please enter payment information only through the checkout process on our website.

For your protection:

  • Keep your card details, security codes, passwords, and account credentials private.
  • Do not send your full payment card number, CVV, or password through ordinary email.
  • Verify unexpected payment-related messages through your account or our official contact channels.
  • Review our Privacy Policy for information about how personal information is handled.

We use reasonable measures to help protect personal information in accordance with applicable requirements.

5. Payment Issues

If your payment is declined or checkout does not work as expected:

  • Check that your payment information is accurate.
  • Confirm with your card issuer that your card is valid and available for the transaction.
  • Complete any required verification through your card issuer or payment provider.
  • Consider another payment method if one is available at checkout.
  • Review your order and payment account before attempting another payment.

If you notice an unfamiliar transaction or continue experiencing problems, contact your card issuer or payment provider as appropriate. You may also contact Zaralivia for assistance with your order.

Please do not email complete card details or security codes.

6. Contact Us

For questions about payment options, checkout, or order-related transactions, please contact us:

Zaralivia

Website: https://zaralivia.com

Email: assist@zaralivia.com

Phone: +1 (414) 442-7891

Address:
4481 N 45th St
Milwaukee, WI 53218
United States

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM.

For questions about shipping, cancellations, returns, or refunds, please refer to the relevant policy on our website.